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Frequently asked questions

Answers on pricing, top-ups and setup, grouped by product. All amounts are in USD.

General

What does StarProxy sell?

Proxies. You keep a prepaid USD balance, choose a product and amount in the dashboard, and pay from that balance.

How many products are there?

Four. Residential is billed per GB and unlimited residential per day. Static ISP and datacenter are billed per IP per month.

How many countries are covered?

Residential, unlimited residential and static ISP cover 60 countries. Datacenter covers 18. City targeting depends on the country.

Which protocols can I use?

HTTP, HTTPS and SOCKS5. The host is gate.starproxy.shop. HTTP and HTTPS use port 6100, SOCKS5 uses port 6200.

What do I do after signing up?

Top up your balance and buy a plan. Your proxy username and password are generated at signup and show in the dashboard right away.

How many accounts can I create?

Up to 3 per IP address. One account can hold several plans at once, so most people need only one.

Unlimited residential

How is unlimited residential billed?

By the number of days. Traffic is not measured. The day rate depends on concurrent connections, bandwidth and length. 200 connections at 100 Mbps for 1 day costs $4.55.

What is the lowest day rate?

$3.46 a day for 200 connections at 100 Mbps on a 90 day plan. 1,000 connections at 200 Mbps costs $9.90 for 1 day, or $8.41 a day on 30 days ($252.30 total).

Do longer plans get a discount?

Yes. The day rate drops 6% at 7 days or more, 15% at 30 days or more, and 24% at 90 days or more.

How do I choose the length?

The cards are Day (1 day), Week (7 days), Month (30 days) and Season (90 days). For any other length, enter 1~365 days in the dashboard.

What do concurrent connections and bandwidth mean?

Concurrent connections is how many connections can be open at the same time: 200, 500, 1,000 or 2,000. Bandwidth is the speed cap: 100, 200, 500 or 1,000 Mbps.

Can I change countries on an unlimited plan?

Yes. Put a country code such as -cc-us in the username to route each request to a different country. Without a session ID, every request gets a new IP.

Residential

What does residential cost per GB?

The rate depends on how much you buy at once: 5~24 GB $0.39, 25~99 GB $0.36, 100~499 GB $0.33, 500~1,999 GB $0.30, 2,000 GB or more $0.27.

Does residential traffic expire?

No. It stays on your account until you use it, so you can buy a large pack at a lower rate and spread it out.

How much can I buy in one order?

5~5,000 GB. The cards are Spark 25 GB, Glow 100 GB, Shine 500 GB and Nova 2,000 GB. If you are new, we recommend Glow (100 GB, $33.00).

Should I pick residential or unlimited residential?

Residential fits low or uneven usage, and unused traffic carries over. If you steadily use 11~14 GB a day or more, unlimited residential costs less.

Can I target a specific city?

Yes. Add a -city- value to the username, for example -cc-us-city-new_york. Each country page lists its cities.

When does the IP change?

Without a session ID, every request gets a new IP. To hold one IP, add -sid- with any ID and set the hold time with -ttl-, up to 60 minutes.

Static ISP and datacenter

What is a static ISP proxy?

A single IP that only you use for the period you paid for. It fits accounts and tools that must log in from the same address every day.

What does static ISP cost?

It is priced per IP per month: 1~9 IPs $0.28, 10~49 IPs $0.26, 50~249 IPs $0.24, 250 IPs or more $0.22. You can order 1~1,000 IPs.

What does datacenter cost?

It is priced per IP per month: 5~99 IPs $0.14, 100~499 IPs $0.12, 500 IPs or more $0.10. You can order 5~5,000 IPs.

Is it cheaper to buy several months at once?

Yes. Both products come in 1, 3, 6 or 12 months: 3% off for 3 months, 6% for 6 and 10% for 12. 10 static ISP IPs for 12 months cost $27.60 instead of $31.20.

When do I choose the country?

When you order. Static ISP offers 60 countries and datacenter offers 18.

What is the difference between static ISP and datacenter?

Static ISP IPs belong to internet providers, so sites see a normal home or office line. Datacenter IPs come from server networks. They cost less and suit fast, high volume jobs.

Balance and billing

How do I top up?

Send crypto through the payment window. We accept USDT (TRON, BNB Smart Chain, Ethereum, Solana), USDC, BTC, ETH, BNB, SOL and LTC.

What is the minimum top-up?

$25. The maximum per top-up is $5,000.

How do refunds work?

They go back to your balance. Failed, canceled and not-activated orders return the full amount paid. Balance cannot be withdrawn to a wallet.

Does my balance expire?

No. It stays on your account and works for any product.

What does activating mean on my order?

Payment is done and the plan is being switched on. If it cannot be activated, the order is canceled and the full amount returns to your balance.

Setup and connection

How do I connect to the proxy?

Set the host to gate.starproxy.shop and the port to 6100 (HTTP, HTTPS) or 6200 (SOCKS5). Use the proxy username and password from your dashboard.

Which options can I add to the username?

The product is -zone-res, -zone-unl, -zone-isp or -zone-dc. Add the country as -cc-us and the city as -city-new_york. A sticky session is -sid-, and its length in minutes is -ttl-. Example: spexample1-zone-res-cc-us-sid-a1

How do I keep the same IP for a while?

Add -sid- with any ID. Requests with the same ID use the same IP for up to 60 minutes. Adjust the hold time with -ttl-.

Can I connect without a password?

Yes. Add your server IPv4 addresses under Allowed IPs in the dashboard, up to 10. Requests from those addresses skip the password.

How do I change the proxy password?

Generate a new one in the dashboard, then update the tools and scripts that use it.

Does changing my login password change the proxy password?

No. They are managed separately. Changing the login password signs out your other devices. Your proxy details stay the same.

Top up $25, get 69 GB of residential traffic

Pick a username and a password and you are in. Your balance never expires.